Statement of Quality

GraceWorkz backs all our products with a 100% satisfaction guarantee because of our comprehensive manufacturing and quality assurance process. Each cartridge is completely disassembled and 100% of the used parts are replaced with new parts every time, making a completely new compatible cartridge. Every cartridge is then tested for quality assurance and performance before it is packaged for shipment. With over 14 years manufacturing experience and a long history of satisfied customers, the facts show that our process delivers a 99.7% success rate (compared to 99.8% for OEM) at a fraction of the cost of OEM cartridges. This commitment to quality enables us to stand behind our products with a 100% satisfaction guarantee.

To ensure the highest results are delivered to our clients each GraceWorkz product has a unique tracking number so that quality results and performance efficiency can be assessed and recorded.

GraceWorkz product 100% performance Guaranty

If you are not satisfied with the performance of any GraceWorkz compatible product, for any reason, simply contact us for a replacement product or your money back, no questions asked!

Furthermore, we also guarantee your printer or other imaging equipment while using our products against the cost of any service need caused by a defect in our products. If a defect in any GraceWorkz product is found to be the sole cause of damage to any equipment, GraceWorkz will, at the client's option, repair or replace the damaged equipment. The client must simply provide us with the equipment brand, model and serial number.

GraceWorkz Warranty

GraceWorkz warrants our compatible imaging supplies to be free from defects in both material and workmanship. GraceWorkz will replace the item and/or refund the full purchase price of any item found to be unsatisfactory, for any reason, by the customer.

In addition, we further warrant that our products will not cause damage, deterioration or abnormal wear in any compatible machine for which it is designed. This warranty covers all equipment used within the manufacturers specifications and does not include acts of nature.

If you have questions about GraceWorkz products or warranty coverage, please call 1.866.448.0420